OUR SERVICES
All Services in One Visit
The 99 People can take care of all services in just one visit. Save time managing multiple appointments and save money as discounts are offered for multiple services booked at the same address.
Air Conditioner
Deep Clean and Sanitised
- Split System Indoor deep clean & sanitise
- Remove dirt, mould and bacteria from interior
- Clean fan barrel to increase airflow
- Clean filters for cleaner airflow
- Flush drain to remove build up
- Internal sanitisation
- Antifungicide inhibitors
- Internal deodorisation
- Evaporator deep clean for better airflow and heat transfer
*Service subject to unit accessibility.
- All Services included in the Standard Package
- External condenser coils cleaned from mould, dirt and debris*
- External condenser case cleaned from mould, dirt and debris*
- External condenser sanitised*
*Service subject to unit accessibility.
- Split System Indoor deep clean & sanitise
- Remove dirt, mould and bacteria from interior
- Clean fan barrel to increase airflow
- Clean filters for cleaner airflow
- Flush drain to remove build up
- Internal sanitisation
- Antifungicide inhibitors
- Internal deodorisation
- Evaporator deep clean for better airflow and heat transfer
- Diassemble internal unit covers for deeper clean*
- Clean and sanitise Internal covers*
- Full system Hydrosanitised™ clean
- Full coil disinfection (Kills 99.9% of bacteria)
- Filters disinfected (Kills 99.9% of bacteria)
- All covers cleaned and disinfected (Kills 99.9% of bacteria)
*Service subject to unit accessibility.
- All Services included in the Premium Package
- External condenser coils cleaned from mould, dirt and debris*
- External condenser case cleaned from mould, dirt and debris*
- External condenser sanitised*
*Service subject to unit accessibility.
Pest Control
Internal and External treatment
Internal or External
Single Storey House
Choose your treatment
- Full treatment for cockroaches, ants, spiders, fleas and silverfish
- Single action barrier protection
- Internal: All internal walls treated
- Internal: Kitchen, bathroom and laundry treated using hospital-grade treatment
- Internal: Gel baits applied to kitchen and bathroom
- Internal: All rooms treated
- Internal: Interior of wardrobes and cupboards treated
- External: Garage treated
- External: External perimeter barrier
- External: All eaves and weep holes treated
- External: Doors and windows sills treated
- 12 Months Pest-free Guarantee on treated areas
*Includes 3 mouse concealed baited traps or 1 rat concealed baited trap.
Internal + External
Any size home
Preventive treatment
- Full treatment for cockroaches, ants, spiders, fleas and silverfish
- Single action barrier on external + Dual action on internal
- Internal: Internal wet areas treated
- Internal: Kitchen, bathroom and laundry treated using hospital-grade treatment
- External: Garage treated
- External: External perimeter barrier
- External: All eaves and weep holes treated
- External: Doors and windows sills treated
- 12 Months Pest-free Guarantee on treated areas
*Includes 3 mouse concealed baited traps or 1 rat concealed baited trap.
Internal or External
Double Storey House
Choose your treatment
- All Services included in the Internal Standard Package
- Dual action barrier protection
- Upstairs Pest Treatment
- 12 Months Pest-free Guarantee
*Includes 3 mouse concealed baited traps or 1 rat concealed baited trap.
Internal + External
Single Storey House
- Full treatment for cockroaches, ants, spiders, fleas and silverfish
- Single action barrier protection
- Internal: All internal walls treated
- Internal: Kitchen, bathroom and laundry treated using hospital-grade treatment
- Internal: Gel baits applied to kitchen and bathroom
- Internal: All rooms treated
- Internal: Interior of wardrobes and cupboards treated
- External: Garage treated
- External: External perimeter barrier
- External: All eaves and weep holes treated
- External: Doors and windows sills treated
- 12 Months Pest-free Guarantee on treated areas
*Includes 3 mouse concealed baited traps or 1 rat concealed baited trap.
Internal + External
Double Storey House
- All Services included in the Premium Package
- Dual action barrier protection
- Full internal and external treatment for Second Storey
*Includes 3 mouse concealed baited traps or 1 rat concealed baited trap.
Smoke Alarms & RCD
Compliance and Safety
Smoke Alarms
Single Storey House
- Inspect smoke alarms to ensure they are active
- Test smoke alarms with "real" smoke
- Ensure smoke alarms are not in dead areas
- Clean smoke alarms sensor
- Replace smoke alarms batteries
- Full compliance report of service for rental properties
Smoke Alarms
Double Storey House
- All Services included in the Standard Package
- All Services carried out on Second Storey
- Full compliance report of all services
Smoke Alarms + RCD
Single Storey House
- Inspect smoke alarms to ensure they are active
- Test smoke alarms with "real" smoke
- Ensure smoke alarms are not in dead areas
- Clean smoke alarms sensor
- Replace smoke alarms batteries
- Test Safety Switch at switchboard
- Time test & record results
- Full compliance report of service for rental properties
Smoke Alarms + RCD
Double Storey House
- All Services included in the Premium Package
- All Services carried out on Second Storey
- Full compliance report of all services
THE 99 PEOPLE
What our clients say
People are at the heart of what we do; we like to ensure that everyone is happy with our services. Here’s why our customers give us 5 stars.
THE 99 PEOPLE
Frequently Asked Questions
Why is my Air Conditioner not cooling?
In most cases the coil is probably dirty – especially if it has never been cleaned. If the temperature falls down a few degrees after cleaning then the problem was simply “it needed cleaning”. If not, it may require refrigerant.
Why is my Air Conditioner Smelling?
A smelly air conditioner is a “dirty air conditioner. A “proper” clean will rectify the problem. A really bad odour can be caused by small “critters crawling up the drain and not being able to get out or alternatively they have crawled into the head unit and died, which will also cause a bad smell.
Of course a service and clean will fix both of these problems.
“My air conditioner isn’t blowing as hard as it used to”
In most cases it is probably very dirty and therefore the airflow is inhibited. Once the blower fan (drum) has been properly cleaned the airflow will generally double. The drum has up to 400 small fan blades on it – once the leading edge of each blade gets a build-up of dirt attached it simply becomes inefficient. If the drum is turning very slowly then you may need to replace a fan motor.
“My air conditioner doesn’t switch on at all!”
If your remote is in working order (check the batteries), then you will need to switch it on manually. You will generally find the manual button up near the electrical panel. If it switches on manually then you need to have a qualified technician check the receiver board.
What smoke alarm should I install?
It’s recommended that you install Photoelectric Smoke Alarm as they sense slower, smoky fire, for example an electrical fire that starts within your walls.
What is required by law regarding smoke alarms?
Smoke alarms that are installed or replaced after the 1 May 2017 must comply with Australian Standard. Existing smoke alarms manufactured more than 10 years ago must be replaced with photoelectric smoke alarms which comply with Australian Standards (AS) 3786-2014. (Note: the date should be stamped on the back). It is also recommended that:
Smoke alarms be either hardwired or
Powered by a non-removable 10-year battery; and
Ionisation smoke alarms be replaced with photoelectric type as soon as possible.
Queensland legislation now specifies that all new and renovated dwellings must install interconnected photoelectric smoke alarms; with all other homeowners – including property rentals, guesthouse and bed and breakfast operators – required to comply by 2022.
What are the testing and maintenance requirements for smoke alarms?
You are required by law to test and clean each smoke alarm in the dwelling at least once every 12 months. Queensland Fire and Emergency Services (QFES) recommends smoke alarms are to be tested once a month. To test a smoke alarm, press the ‘test’ button. Cleaning should be done according to the manufacturer’s instructions, which is usually vacuuming. Smoke alarms that do not operate when tested must be replaced immediately.
Are smoke alarms compulsory in rental properties?
Landlords are responsible for the installation of smoke alarms that comply with new Smoke Alarm legislation, introduced on 1 January 2017. The regulations stipulate that smoke alarms are to be installed on every level of the property and a carbon monoxide alarm in any room containing a solid fuel burning appliance.
Within 30 days before the start of a tenancy in a domestic dwelling, the lessor/landlord must test and clean each smoke alarm in the dwelling. During a tenancy in a domestic dwelling, the tenant must test and clean each smoke alarm in the dwelling, at least once every 12 months.
Queensland legislation now specifies that all new and renovated dwellings must install interconnected photoelectric smoke alarms; with all other homeowners – including property rentals, guesthouse and bed and breakfast operators – required to comply by 2022.
How do I know if my smoke alarm is faulty?
Your smoke detector might start beeping – a sign that you need to replace the batteries – or, a green light will go off or turn red. Your smoke detector might just sound an alarm that won’t turn off until you yank it down from the ceiling and disconnect the bad battery.
Does the ‘test’ button really test the alarm?
The test button causes a reflective material to go in front of the light emitting eiode (LED), causing light to scatter throughout the sensing chamber similarly to the way smoke particles would. This tests the unit completely, not just the battery.
SAFETY NOTE: Never test your smoke alarm with real smoke!
Why my air conditioner is blowing hot air instead of cool air?
Firstly check to see that your remote is on the right “MODE”. If it is then you will need a qualified A/C technician to check the gas level and/or possibly the compressor.
“My air conditioner is “huffing” quite badly and is annoying!”
This is generally due to very dirty filters. If you neglect to clean your filters regularly you will slowly choke your air conditioner to death!
“My air conditioner rattles when I turn it on!”
Generally, this is due to the blower fan (drum) being out of balance. A build-up of contaminants on the drum will cause this over time. A clean will fix the problem.
Why Photoelectric smoke alarms?
Research by the Australasian Fire and Emergency Service Authorities Council indicates that photoelectric smoke alarms provide the best detection across a range of fires and are more likely to alert occupants in time to escape safely. For both flaming fires and smouldering fires, photoelectric smoke alarms are more likely to alert occupants in time to escape safely.
Where should smoke alarms be positioned in my property?
All new homes or units and substantially renovated homes or units that are subject to a building application submitted from 1 January 2017, will require the installation of hardwired, photoelectric interconnected smoke alarms.
Smoke alarms in the dwelling must:
- Be photoelectric (AS3786-2014); and
- Not also contain an ionisation sensor; and
- Be hardwired to the mains power supply with a secondary power source (i.e. battery); and
- Be interconnected with every other smoke alarm in the dwelling so all activate together.
The legislation requires smoke alarms must be installed in the following locations:
- On each storey
- In each bedroom
- In hallways that connect bedrooms and the rest of the dwelling
- If there is no hallway, between the bedroom and other parts of the storey; and
- If there are no bedrooms on a storey, at least one smoke alarm must be installed in the most likely path of travel to exit the dwelling.
- All smoke alarms should be interconnected.
How can I keep my smoke alarms in good working order?
Test your units regularly, at least once a month. Regular testing with the “Test” button helps ensure that your alarm has a reliable power source. Smoke alarms that do not operate when tested must be replaced immediately.
Why am I getting a false alarm when I can't see smoke?
Photoelectric smoke alarms are less likely to false alarm. There are five main reasons that smoke alarms would activate for no apparent reason.
- They are near or past their ten-year life.
- The backup battery requires replacement.
- The wrong type of smoke alarm has been selected for the location.
- They have a build-up of dust, insects or other particulates.
- They are in the wrong location (e.g. too close to cooking fumes from the kitchen or steam from the shower).
More information on smoke alarms is available at www.qfes.qld.gov.au/communitysafety/smokealarms
